Monday, July 2, 2012

Kou Week 3

This week involved a lot of research. The first project was updating the unemployment benefits flyer. I had to look up the new regulations and procedures for receiving unemployment benefits and make a flyer for FRLS to post on its website and mail to its clients. The next project involved two steps. The first step was going through a chart of all the clients from this year and last year who were denied food stamps and looking at the reason why they were denied. Once this was completed, I had to make a chart so that the advocates and attorneys would know the top reasons for clients being denied food stamps. This was all part of the process for updating the food stamp benefits flyer. This flyer was more difficult because there was more information that needed to be included so that the clients of FRLS would not have that many difficulties when applying and keeping their food stamp benefits.
Towards the end of the week, I had to update the client contact list so that the managing attorney could send the client letters and follow-up with a phone call. It was a pretty hectic and busy week.

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